Code of Ethics

Each member of the National Association of the Remodeling Industry is pledged to observe high standards of honesty, integrity and responsibility in the conduct of business by:

• Promoting in good faith only those products and services which are known to be functionally and economically sound, and which are known to be consistent with objective standards of health and safety.
• Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer.
• Writing all contracts and warranties such that they comply with federal, state, and local laws.
• Promptly acknowledging and taking appropriate action on all customer complaints.
• Refraining from any act intended to restrain trade or suppress competition.
• Attaining and retaining insurance as required by federal, state, and local authorities.
• Attaining and retaining licensing and/or registration as required by federal, state, and local authorities.

Any complaints registered against a member of this association regarding unethical practices or violations of any rules and/or regulations shall be investigated by the Ethics Chairman and/or the Ethics Committee. The results will then be reported to the Board of Directors. The Ethics Committee shall adopt a procedure for the handling of such complaints, which may be amended from time to time by the Ethics Committee. The Board of Directors, upon two-third (2/3) vote of all Members of the Board present may terminate the membership of any member who, in the sole discretion of the Board, has failed to adhere to the Code of Ethics of the Association or who may have provided false or inaccurate information on the membership application submitted by such member.